We are
constantly bombarded by barriers to listening that can contribute to various
miscommunications. In lecture, we discussed three specific types of barriers to
listening: external, internal, and physiological. All barriers that are
considered create a large amount of white noise that can make it very difficult
to truly understand what someone is trying to convey.
Within the external
barrier, you have noises such as stomping, loud music, obnoxious children
running around, etc. I have personally experienced barriers like these at my
workplace: a restaurant. It can be hard to focus on the requests of the guests
in front of you if you are being hit with auditory barriers in every direction.
Internal
distractions for listening come from within oneself. Thinking about the
homework I SHOULD be doing while listening to a friend discuss her troubles at
home poses a very unique barrier to listening. This barrier can go seemingly
undetected by the person who is hoping to be understood. They are also very
difficult to escape from in many cases. However, it is essential to try to
bracket your thinking and focus on the information at hand.
Physiological
barriers include things such as being hungry, needing to use the restroom, or
even being hung over. No one likes trying to communicate with someone who is “hangry.”
The reason being is that they know the person is solely focused on the fact
that food is not being put into their bodies and that the very core need for
their survival in that moment is not being met. Physiological barriers can be a
nuisance to the person experiencing them and can become a great distraction to
their ability to comprehend. I know I struggle to think about anything if I
need to pee. The struggle is real.
All jokes
aside, realizing and accepting these barriers is essential to becoming a better
listener and communicator. Sometimes, it takes a little reflection as to why
you cannot recall or rephrase any of the words that have been tumbling from
your friend’s lips. Noticing that there is a tack poking you in your butt while
you sit and removing that tack can change your ability to understand,
significantly.
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